January 1, 2025
🚫 Spending Limits: Customers now have the capability to define their own financial boundaries by setting daily, weekly, monthly, or even yearly spending limits. This functionality encourages mindful play and prevents excessive spending, ensuring that competitions remain an enjoyable part of their lives.
⏸️ Self-Exclusion Options: Sometimes, taking a step back is the best course of action. With Responsibility Controls, customers can choose to self-exclude for durations of 1, 4, 12 weeks, or even an entire year. During this period, access to their account is temporarily restricted, providing an opportunity to refocus and return with a refreshed perspective.
🔐 Admin Account Lock: Giveaway Competitions administrators also have a role to play in fostering responsible participation. We can temporarily or permanently lock customer accounts, preventing access to their accounts upon their request or if they are exhibiting signs of problematic behaviour, which are flagged to us instantly. This feature demonstrates our commitment to safeguarding our customers’ well-being.
Accessing Responsibility Controls is as easy as pie. Customers can simply log in to their account, navigate to the My Account section, and discover the new Responsible Gaming panel. From there, you can tailor your spending limits and choose self-exclusion periods.
Our customer’s well-being and our reputation as a responsible competition provider matters to us, and Responsibility Controls is our commitment to ensure your customers enjoy your competitions responsibly.
Play smart, play safe, and play responsibly with Responsibility Controls!